What is Relay AI?
Relay AI is a family-owned business that uses AI to answer calls and capture leads for your home services business. We were frustrated homeowners who experienced firsthand how difficult it was to get contractors to call back in a timely manner. That's why we built Relay AI—to help home service professionals provide better customer service and never miss a lead. We're passionate about helping home service businesses grow while making life easier for homeowners.
How is Relay AI better than an answering service?
Relay AI engages leads instantly, captures essential details, and costs a fraction of what a traditional answering service does — no human agents needed.
Will Relay AI help me close more sales?
Yes. Studies from Harvard Business Review and others show that 78% of customers choose the first business to respond. Relay AI ensures you're always first.
Is there a contract?
Nope, no long-term contracts. Month-to-month, cancel anytime.
What industries benefit most?
Relay AI is designed for a broad range of home service professionals, including appliance repair, chimney sweeping, concrete and decking, drywall, electrical work, fencing, fireplaces, flooring, garage doors, general contracting and handyman services, cleaning, home inspections, remodeling and renovation, HVAC, irrigation and landscaping, locksmiths, moving, painting, pest control, plumbing, pool and spa services, pressure washing, restoration, roofing and gutters, solar energy, tree removal, window and door installation, and more.
Can I try before committing?
How fast does Relay respond to new leads?
Relay AI responds instantaneously in under two rings — 24/7 — so you’re always the first to follow up, even after hours or on weekends.
Will customers know they’re talking to an AI agent?
Most won't. We've thoughtfully designed Relay to sound natural, helpful, and professional—just like a real team member.
What happens if I’m unavailable to take the job?
Being busy enough is a great problem to have! You can always decline a lead with a quick reply, and Relay will politely notify the customer for you.
Do I need any tech experience to set it up?
Not at all. Just answer a few questions about your business, and we’ll take care of the rest. We'll give you a line of code to copy and paste onto your website, but that's it. We guarantee that you'll be up and running with Relay in under 24 hours.
How much does Relay AI cost?
Relay AI is a flat $99/month. No hidden fees or long-term contracts. Most home service professionals find that Relay pays for itself after just one booked job.
What kind of info does Relay collect from callers?
Relay captures key details you need to do the job,like name, service type, contact info, and any job-specific requests—all of which are sent directly to you.
Is my customer data secure?
Yes. We use industry-standard bank-level encryption, and we never share your data.